Your myFIMS Printing Account

myFIMS Printing is used to manage your printing account balance and print from your device to FIMS printers. You can access your account by signing in with your FIMS username and password.

Some things to note:

  • You can only use myFIMS Printing with FIMS printers (i.e. you can’t use it to print at other libraries on campus).
  • Master’s students will automatically have $5 available on their myFIMS Printing account when they start the program.

Checking your myFIMS Printing account balance

Two options:

  1. Log in to any FIMS computer and check the amount listed in the green box on the top right corner of your screen.
  2. Log in to your myFIMS Printing account and check the Summary tab.

Paying for printing/copying/scanning

    1. Pay in cash at the GRC service desk
      • $1, $5, $10, or $20 vouchers available
      • Please pay with loonies, twoonies, or with $5, $10, or $20 bills
    2. Log in to your myFIMS Printing account using your FIMS username and password.
      • i.e. the same login information you use to sign in to a computer in one of the FIMS computer labs
    3. Click Redeem Card.
      • Located in the grey bar along the top of the page.
    4. Enter the card number beginning with “P” that is written on the voucher.
      • Include all numbers, letters, and dashes.
    5. Click Redeem Card.

Refunds

If a print job fails due to mechanical or system reasons you can submit a request for a refund through your myFIMS Printing account.

  1. Sign in to your myFIMS Printing account using your FIMS username and password.
  2. Access your Recent Print Jobs list.
  3. Click Request Refund in the Status column of the job in question.
  4. Select a full or partial refund.
  5. Enter your reason for the request.
  6. Click Send.

Your request will be considered and resolved within 24 hours of submission.

Please note: No refunds will be provided for jobs where the “print preview” matches actual print output. All print jobs over five pages should be “print previewed” before printing to ensure that the job is formatted correctly.

Transferring Funds

FIMS does not refund any remaining balance on your print account back to you when you leave the program, but you may give or sell what is left to another student who has a FIMS print account.

  1. Sign in to your myFIMS Printing account using your FIMS username and password.
  2. Click Transfers.
  3. Enter the amount you would like to transfer.
  4. Enter the FIMS username of the person you would like to transfer funds to.
  5. Click Transfer.

    Using Web Print

    Send a print job from your own device to the GRC printers using Web Print.

    1. Log in to your myFIMS Printing account using your FIMS username and password.
    2. Click Web Print.
      • Located in the grey bar along the top of the page.
    3. Click Submit a Job.
    4. Select printers\Lab_Tosh_BW (black and white printing)
      Select printers\Lab_Tosh_Colour (colour printing)
    5. Click 2. Print Options and Account Selection.
    6. Enter number of copies required.
    7. Click 3. Upload Documents.
    8. Upload the file you wish to print.
    9. Click Upload and Complete.